UX and Interface Design for Autonomous Vehicle Control and Fleet Management
Multi-year contract with Canvas Technology (acquired by Amazon in 2019) to lead and conceptualize an easy-to-use factory and warehouse fleet management application.
Worked with Canvas Technology founders to assess industrial factory customer needs and define features required for product launch.
Designed extensive data analytics UX to help operations managers monitor route efficiency and trouble-shoot problems.
Created userflows, wireframes and UI for desktop interface controls for remote operations managers and for mobile devices used by workers onsite.
I was tasked with designing an interface for non-technical operations managers and factory floor workers that was optimized for remotely operating 10 to 20 carts, including configuration of Geofencing, routes, waypoints, and fleet analytics.
I strategized how to launch minimally viable product in three months. I iterated design improvements based on customer feedback over a four-year period.
I reviewed competing companies and related technologies. I looked at related map based applications for inspiration.
I performed rapid iterations with low fidelity wireframes to ensure stakeholder buy-in and approval.
I tested dozens and dozens of interface prototypes with customers to make sure we got it right.
Example of high fidelity wireframe I created showing first draft of map view with tab navigation.
I tried flyout tabs that would reveal carts, routes and waypoints. Screen shows route details.
I tried left hand control bar with flyout details.
Going the extra distance: I advocated that we should try a third approach of a “TV remote control” to make the interface feel more familiar to non-tech savvy users. Customers loved the design and support calls were reduced by 25%.
I lead the design process from concept to finished interface incorporating dozens of critical fleet management features into an elegant and easy to use solution.
REMOTE VEHICLE CONTROL
- Realtime visual tracking over map.
- Animated feedback on cart status.
- Quick access to realtime video feed.
- Stop, start and resume carts.
- Reassign cart routes.
- Send cart to waypoint/destination.
- View cart details with metrics.
- Show cart battery status.
- Show cart WiFi connectivity status.
- Search for carts (not seen on map).
- Add and remove carts from fleet.
- Assign rights and privileges (who has control over which carts).
- View cart specific analytics.
VIEW & MANAGE ROUTES
- Toggle between map views to see different routes and cart activity.
- Create, edit and remove waypoints / destination markers.
- Create routes by designating sequence of waypoints.
- Edit or remover routes.
- Set route preferences including cart driving speeds and cart hold and release times.
- Set time for carts to begin or end route operations.
- Route analytics to trouble shoot problems and improve route efficiency.
SYSTEM SETTINGS AND MAPPING
- Pause or restart entire fleet.
- Adjust global fleet settings.
- Set predetermined time for battery recharge and docking.
- Step by step process for connecting carts to factory WiFi and LAN network.
- Mapping functionality to set warehouse or factory “geo fence”.
- Set map “no go” off limits zones and low speed zones.
- Mark parking and charging zones.
- Configure preferred pathways.
- Mark doors and queue locations.
Final UI showing cart status, video feed and cart controls. Use of animation to highlight blocked cart.
I designed elegant analytics dashboard for fleet monitoring and performance tracking.
I simplified UX for mobile app via predictive algorithms to anticipate user action based on data from Mixpanel metrics tool.
Result: Canvas Technology acquired by Amazon after successful trial deployment with Walmart, GE and Siemens.
As part of overall UX responsibilities, tasked with all product branding including logo design.
Collaborated with VP of Marketing on communications strategy and copy. Responsible for designing all print collateral.
Designed and managed website launch. Helped conceptualize communication strategy to differentiate technology strengths from competitors.
